23/08/2017
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South West Balloon Flights

Balloon Rides Over Devon, Cornwall, Somerset, Dorset and Wiltshire.

Frequently Asked Questions

If you had a question before contacting us please check it's not already answered below. If it isn't, please fill in the contact form on our contact us page.

 

Flights are scheduled on a selection of mornings and evenings across 7 days a week from March to late October. See 'Flight Availability'. Balloon flights are made during daylight hours either early in the morning or in the evening, when the air is at its stillest. Times depend on the sunrise and sunset times. For example, May meeting times are around 6.00am and 6.00pm.


We fly over some of the most scenic areas of the UK. See our Meeting Locations for more detailed information.


Ballooning is an experience NOT to be rushed. The actual balloon flight is approximately 45 mins however everyone is involved if they wish with the pre-flight laying out and inflating of the balloon, and the packing away after the flight. It is very important that passengers arrive at the meeting point at the correct time. It will sometimes be necessary to travel a short distance from the meeting point to a local launch site. Passengers will be returned to the original meeting point at the end of the flight. For this reason passengers should allow at least 3.5 hours for the complete experience. Passengers are advised not to book a restaurant following an evening flight, as the return time cannot be guaranteed. Longer duration flights may be arranged on an ‘exclusive’ basis - Please call the office for further information or contact us.


No special clothing is required. Sensible outdoor clothes and weatherproof footwear suitable for wearing in the countryside at the time of year will be fine. Remember the grass may be damp, and you may encounter the odd cowpat. A hat may be useful to protect your head from the heat. Ladies wear trousers please. No sandals, flip flops or high heels.


Ballooning is like serendipity, which is the art of making happy and unexpected discoveries by chance. Where the balloon goes is entirely dependent on the wind, no two flights are the same. A balloon cannot be steered and travels with the wind, so it is not possible to guarantee a flight over a particular house, town or village.


This again is dependent on the wind. You may travel anything from 2 to 20 miles with the average distance covered being about 8 miles. Altitude wise, the flight will normally take place between 500 and 3,500 feet above ground level.

They are welcome to watch the balloon inflation and launch. If an alternative launch site to the meeting location is used, they will have to make their own way there and back.

No. If we consider the weather safe, the flight will take place. Living in the British Isles, it is not possible to guarantee sunshine. Flights will not take place in rain or fog. If you wish to postpone your flight date you must give a minimum of 7 days notice in accordance with our Terms and Conditions. If you do not turn up for your flight or give sufficient notice of postponement you will not be entitled to reschedule your flight nor will you be entitled to any refund. Please see our Terms & Conditions for more information.


It must be understood that ballooning is dependent upon suitable weather and ground conditions. You will need to telephone our pre-flight weather information line prior to the flight to check if your flight is proceeding. If it is unsuitable, you simply rebook for another convenient day.


As a general rule you should book your flight three/four weeks in advance, though sometimes spaces are available just a few days in advance. Once a passenger has registered their voucher and entered their details, date availability and flight reservations may be accessed and made on-line via our web site.


Yes, but you are responsible for looking after your camera and personal possessions.

On a standard flight you will be joining a group of other people. The balloon baskets are divided into compartments for your safety, and there will not be any more than four passengers in any one compartment. You may book just one person, or as many as you wish. Alternatively you may like to book an Exclusive Flight where you have an entire balloon to yourselves (plus the pilot of course!) - For details of Exclusive Flights please call the Aerosaurus Balloons Ltd on 01404 823102.


Yes. We are licensed, certified and audited by the Civil Aviation Authority and all our pilots hold full Commercial Pilot Licenses. We carry limited insurance cover against risk of injury to passengers during flights in accordance with international agreements covering air transport.


There is no upper age limit, but passengers must be sufficiently agile to climb in and out of the basket, which is about 42 inches (1.1 M) high. Children must be at least 6 years old, over 4’ 4” high (1.3 M), and accompanied by an adult. For operational reasons there is a surcharge for passengers whose weight exceeds 18 stone (114 kg) of £2 per kilo.


We are not qualified to express an opinion regarding medical fitness to fly. It is the passengers responsibility to ensure they are fit to fly. A passenger must not fly if suffering from any serious medical condition or have recently undergone surgery, unless certified fit to fly by their doctor. Passengers must not fly if they are pregnant or under the influence of drink or drugs. A pregnant passenger will have their voucher validity extended free of charge - See Terms and Conditions. Any passenger carrying medication is asked to inform the Pilot and Crew of their situation.


There are many differing levels of disabilities. If you have any form of disability please check with us first. Sadly for safety reasons we are unable to fly any person who is confined to a wheelchair.


You first need to purchase a flight voucher(s) which will entitle the passenger(s) to a hot air balloon flight. The passenger must then log into the Passenger Area of our web site, where they are able to view and book on flights. Remember, balloon flights depend upon suitable weather and ground conditions and therefore you may have to book onto more than one flight before getting flown.


Passengers may bring their own water or soft drinks but these must be in plastic or cardboard containers. Passengers may NOT bring alcoholic drink. Food is not permitted on board the balloon unless for medical reasons (if this is the case please call the office). For safety and logistical reasons we cannot permit passengers to bring glass, china or cutlery on a flight.

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